Elevator and Escalator Outages

Find out which elevators and escalators are currently out of service at trainstations and will be repaired or replaced in the near future.

Elevator defective? There is a remedy!

With the help of the BVG Muva Aufzugersatz (lift substitute service), you can get an alternative, barrier-free travel option at certain S-Bahn and underground stations if a lift is not available, at no extra cost to your ticket or with a valid disability card by calling the BVG Muva call centre on + 49 30 256 55 555 or via app. Aids such as walking sticks and wheelchairs are accepted. This offer currently applies for:

S1 between Brandenburger Tor and Wittenau
S2 between Brandenburger Tor and Tegel and between Attilastraße and Schichauweg
S25 / S26 between Brandenburger Tor and Bornholmer Straße
S3 / S5 / S7 / S75 und S9 between Hauptbahnhof and Friedrichsfelde Ost or rather Karlshorst
S41 / S42 between Frankfurter Allee and Wedding
S8 / S85 between Frankfurter Allee and Wittenau or rather Bornholmer Straße.
U1 / U3: between Warschauer Straße and Kottbusser Tor
U2: between Klosterstraße and Schönhauser Allee
U5: between Hauptbahnhof and Biesdorf-Süd
U6: between Unter den Linden and Kurt-Schumacher-Platz
U7: between Südstern and Karl-Marx-Straße
U8: between Wittenau and Hermannstraße
U9: between Osloer Straße and Leopoldplatz

S+U Alexanderplatz

Anhalter Bahnhof

Babelsberg

Betriebsbahnhof Rummelsburg

Botanischer Garten

Bundesplatz

Friedenau

Friedrichstraße

Frohnau

Gesundbrunnen

Hauptbahnhof

Elevators

Regional traffic / long-distance traffic

Between lower level 2 (lower platform level track 3 and 4), lower level 1, ground level, upper level 1 and upper level 2 (S-Bahn platform, track 15 and 16, centre of the platform) not available
Between lower level 2 (lower platform level, track 3 and 4), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 13 and 14, centre of the platform) not available
Between lower level 2 (lower platform level, track 5 and 6), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 13 and 14, centre of the platform). not available
Parking garage from lower level 3, lower level 2, to lower level 1 ( P -3 to P - 1) not available

Escalators

Regional traffic / long-distance traffic

From lower level 2 (lower platform, track 1 and 2, southern section, platformsection A) upwards to lower level 1 (central section, crossover to parking garage) not available
From upper level 2 platform 11 and 12 (mainline rail platform) eastside, section F, downwards to upper level 1, entrance hall not available
From upper level 1 central downwards to main floor southern entrance (Washingtonplatz) not available

Hohenzollerndamm

Innsbrucker Platz

Julius-Leber-Brücke

Jungfernheide

Königs Wusterhausen

Messe Nord / ICC (Witzleben)

Mexikoplatz

Ostbahnhof

Escalators

Regional traffic / long-distance traffic

In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
In the eastern part of the pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
In the western pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
From western pedestrian tunnel from Erich-Steinfurth-Straße upwards to S-Bahn platform, track 8 and 9 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)

Ostkreuz

Elevators

Regional traffic / long-distance traffic

Between S-Bahn platform track 3/4 (Stadtbahn) and S-Bahn platform track 11/12 (Ringbahn) not available
Between Track 7 and Track 11/12 currently no access for technical Information

Escalators

Urban transport

S-Bahn platform 5/6 (city railway / Stadtbahn) to S-Bahn platform track 11/12 (subnet Ring) upwards not available

Regional traffic / long-distance traffic

Between S-Bahn platform track 11/12 (Ringbahn) to S-Bahn platform track 3/4 (circleline) uphill. not available
Between S-Bahn platform track 3/4 to S-Bahn platform track 11/12 (circleline) upwards. not available

Potsdam Hbf

Elevators

Regional traffic / long-distance traffic

Between commercial area Potsdam and S-Bahn platform, track 6 and 7 (centre of the platform) not available
Ersatzteilbeschaffung a.B bis vsl 22 KW

Escalators

Regional traffic / long-distance traffic

Von den Bahnhofspassagen Potsdam abwärtsführend zum S-Bahnsteig (Bahnsteigmitte), Gleise 6 und 7 not available
From commercial area Potsdam downwards to the regional/long-distance platform (western end of platform), tracks 1 and 3 currently no access for technical Information

Potsdamer Platz

Rathaus Steglitz

Spandau

Südkreuz

Escalators

Urban transport

From the upper S-Bahn platform, track 11 and 12 (northwestern corner of the platform) downwards to the lower level S-Bahn platform, track 1 and 2 currently no access for technical Information

Regional traffic / long-distance traffic

From regional- and mainline rail platform, track 7 and 8 (centre of the platform) upwards to upper level S-Bahn platform, track 11 and 12 (southeast corner of the platform) not available

Wedding

U Alt-Mariendorf

U Bismarckstraße

U Boddinstraße

U Rathaus Neukölln

U Spichernstr.