Elevator and Escalator Outages
Find out which elevators and escalators are currently out of service at trainstations and will be repaired or replaced in the near future.
BVG Muva lift substitute service
Elevator defective? There is a remedy!
With the help of the BVG Muva Aufzugersatz (lift substitute service), you can get an alternative, barrier-free travel option at certain S-Bahn and underground stations if a lift is not available, at no extra cost to your ticket or with a valid disability card by calling the BVG Muva call centre on + 49 30 256 55 555 or via app. Aids such as walking sticks and wheelchairs are accepted. This offer currently applies for:
- S1 between Brandenburger Tor and Wittenau
- S2 between Brandenburger Tor and Tegel and between Attilastraße and Schichauweg
- S25 / S26 between Brandenburger Tor and Bornholmer Straße
- S3 / S5 / S7 / S75 und S9 between Hauptbahnhof and Friedrichsfelde Ost or rather Karlshorst
- S41 / S42 between Frankfurter Allee and Wedding
- S8 / S85 between Frankfurter Allee and Wittenau or rather Bornholmer Straße.
- U1 / U3: between Warschauer Straße and Kottbusser Tor
- U2: between Klosterstraße and Schönhauser Allee
- U5: between Hauptbahnhof and Biesdorf-Süd
- U6: between Unter den Linden and Kurt-Schumacher-Platz
- U7: between Südstern and Karl-Marx-Straße
- U8: between Wittenau and Hermannstraße
- U9: between Osloer Straße and Leopoldplatz
Alexanderplatz
Elevators
Urban transport
- Between foyer building and S-Bahn platform, tracks 3 and 4 not available
Regional traffic / long-distance traffic
- connects the lower level (passage from/to the underground), the foyer building and the Regional and mainline rail platform, tracks 1 and 2. not available
Escalators
Regional traffic / long-distance traffic
- From regional- and mainline rail platform, tracks 1 and 2 halfway leading down to the foyer building not available
Anhalter Bahnhof
Escalators
Urban transport
- From S-Bahn platform, track 1 and 2 (north corner of the platform, direction of Yorckstraße) upwards to the foyer not available (under construction)
Babelsberg
Elevators
Urban transport
- Between Karl-Liebknecht-Straße / Rudolf-Breitscheid-Straße and S-Bahn platform (west corner of the platform) not available (under construction) Aufzugtausch bis vsl. Ende Mai 2024
Beusselstraße
Elevators
Urban transport
- Between S-Bahn platform (centre of the platform) and Beusselbrücke (eastern entrance building) currently no access for technical Information
Botanischer Garten
Elevators
Urban transport
- Between S-Bahn platform (südwestern corner of the platform) and Enzianstreet (streetnbrücke) not available (under construction) Neubau der Moltkebrücke (Straßenüberführung) - kein barrierefreier Zugang bis vsl. Frühjahr 2024
Brandenburger Tor
Elevators
Urban transport
- Between distribution hall (transition to subway) and S-Bahn platform (western end of the platform). not available
Bundesplatz
Elevators
Urban transport
- Between U-platform (nördliches platformende, Züge in Fahrtdirection Rathaus Steglitz) sowie Bandesallee and S-Bahn platform (western corner of the platform) not available
Eichborndamm
Elevators
Urban transport
- Between entrance Eichborndamm and platform currently no access for technical Information
Friedenau
Elevators
Urban transport
- Between pedestrian tunnel from Dürerplatz / Rembrandtstraße and S-Bahn platform (southwest corner of the platform) not available Materialbestellung
Gesundbrunnen
Escalators
Urban transport
- From S-Bahn platform, track 3 and 4 (centre of the platform) downwards to pedestrian tunnel leading to the underground not available
Hauptbahnhof
Elevators
Regional traffic / long-distance traffic
- Between lower level 2 (lower platform level, track 5 and 6), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 13 and 14, centre of the platform). not available
- Between lower level 2 (lower platform level, track 3 and 4), lower level 1, ground level, upper level 1 and upper level 2 (mainline rail- and regionalplatform, track 11 and 12, centre of the platform) not available
Escalators
Urban transport
- From upper level 2 (S-Bahn platform, track 15 and 16, westside) downwards to upper level 1 entrance hall (near by "S-Bahn-Kundenzentrum") not available
Köllnische Heide
Elevators
Urban transport
- Between pedestrian tunnel from entrance hall of the station and S-Bahn platform not available
Lichtenberg
Escalators
Urban transport
- From pedestrian tunnel (connects the foyer of the station with the tracks) upwards to S-Bahn platform, track 1 and 2 not available
Mahlsdorf
Elevators
Urban transport
- In the foyer of the station and S-Bahn platform, track 3 and 4 (eastern corner of the platform, trains in the direction of Birkenstein). not available
Messe Nord / ICC (Witzleben)
Elevators
Urban transport
- Between S-Bahn platform (south corner of the platform) and roadbridge (Ostpreußenbrücke / Neue Kantstraße) not available
Mexikoplatz
Elevators
Urban transport
- Between Lindenthaler Allee / Argentinische Allee and S-Bahn platform (northeast corner of the platform). not available
Neukölln
Escalators
Urban transport
- Between the foyer of the station upwards to S-Bahn platform (western corner of the platform) not available
Ostbahnhof
Escalators
Regional traffic / long-distance traffic
- From western pedestrian tunnel from Erich-Steinfurth-Straße upwards to S-Bahn platform, track 8 and 9 not available (under construction)
- In the eastern part of the pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
- In the central part of the pedestrain tunnel from the foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
- In the western pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3 not available (under construction)
- In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
- In the western part of the pedestrian tunnel from Erich-Steinfurth-Straße upwards to the S-Bahn platform, track 10 and 11 currently no access for technical Information
Ostkreuz
Elevators
Regional traffic / long-distance traffic
- From S-Bahn platform 5/6 (city railway / Stadtbahn) to S Bahn platform track 11/12 (circle line) upwards not available
Escalators
Regional traffic / long-distance traffic
- Between S-Bahn platform track 11/12 (Ringbahn) to S-Bahn platform track 3/4 (circleline) uphill. not available
- Between S-Bahn platform track 3/4 to S-Bahn platform track 11/12 (circleline) upwards. currently no access for technical Information
Potsdam Hbf
Elevators
Regional traffic / long-distance traffic
- Between commercial area Potsdam and S-Bahn platform, track 6 and 7 (centre of the platform) not available Ersatzteilbeschaffung a.B bis vsl 19KW
Potsdamer Platz
Elevators
Regional traffic / long-distance traffic
- Regional- and mainline rail platform, track 1 and 2 (section A) not available
Escalators
Regional traffic / long-distance traffic
- Von der Centrepassarelle upwards to entrance of Leipziger Platz not available
- From Sony Centre hall , downwards to regional- and mainline rail platform, track 3 and 4 not available
- Pavillon South not available
Rathaus Steglitz
Escalators
Urban transport
- From Kuhligkshofstraße (from/to underground) or Berlinickestraße upwards to S-Bahn platform (centre of the platform) not available
Röntgental
Elevators
Urban transport
- Between Heinestraße and S-Bahn platform (northeast corner of the platform) not available
Storkower Straße
Elevators
Urban transport
- Between pedestrian crosswalk and S-Bahn platform (centre of the platform) not available
Südkreuz
Escalators
Urban transport
- From the east entrance hall upwards to the upper S-Bahn platform, track 11 and 12 (southeast corner of the platform) not available
- From the westside entrance hall upwards to the upper S-Bahn platform, track 11 and 12 (nordwestern corner of the platform) not available
- From the upper S-Bahn platform, track 11 and 12 (northwestern corner of the platform) downwards to the lower level S-Bahn platform, track 1 and 2 not available
Sundgauer Straße
Elevators
Urban transport
- Between S-Bahn platform (southwest corner of the platform) and Sandgauer Straße not available Türstörung
Tempelhof
Elevators
Urban transport
- In the foyer of the station and S-Bahn platform (eastern corner of the platform) not available
Waßmannsdorf
Elevators
Urban transport
- to track 2, direction city not available
Wedding
Elevators
Urban transport
- Between Müllerstraße / Lynarstraße / Lindower Straße and S-Bahn platform (western corner of the platform) currently no access for technical Information
Westend
Elevators
Urban transport
- Between S-Bahn platform (centre of the platform) and Spandauer-Damm-Brücke (southern entrance building) not available
Zehlendorf
Elevators
Urban transport
- Between S-Bahn platform (eastern corner of the platform) and Teltower Damm (pedestrian underpass) not available
U Alt-Mariendorf
Elevators
Urban transport
- intermediate level <> platform not available
U Bismarckstraße
Elevators
Urban transport
- platform U2 direction Pankow <> platform U7 not available
U Boddinstraße
Elevators
- Elevator not available
U Rathaus Neukölln
Elevators
Urban transport
- street <> platform not available
U Spichernstr.
Elevators
Urban transport
- plattform <> street not available
This offer is a service of S-Bahn Berlin GmbH in cooperation with DB Station&Service AG and BVG.